Returns and exchanges

Returns policy

You can return any clothing item within 14 days of receipt for a refund


All returned items must have the original labels and tags still attached and must be in an unworn and unmarked condition

 

To request a return please email us at info@bohokimono.com with your order number. You must send the original invoice with your return


Refunds will be made via the same method used to make the original purchase


We cannot accept returns or exchange unwanted items 30 days after your order being placed


We cannot accept returns or exchanges on jewellery for health and safety reasons unless the item was received damaged

Exchanges

We accept exchanges on items up to 30 days after the original order was placed


Unwanted items must be returned within the 30 day period and must have all original labels and tags still attached and must be in an unworn and unmarked condition


Once unwanted items are received back the exchanged item/s will be sent out


We only accept exchanges on items that match the price on the original item